Important information

Welcome to our Help Centre! Please check our help pages or contact us by chat, social or email. 

We're able to help you with any concerns about your level of play or to discuss the measures we have in place to help you manage your account and spending. Please talk to us on live chat or check our Responsible Gaming pages.

Try our award-winning Social Media Customer Service Team on Facebook! Send us a secure private message here.

Please note that we are currently experiencing issues with some of our Visa Direct Faster payouts which may result in your funds being sent within the standard 1-3 banking days rather than the advertised 2 hours. This is currently being investigated with Visa and will hopefully be resolved as soon as possible. We apologies for any inconvenience.